Privacy Policy

Welcome to Raintree Nursery. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.moretreenursery.com and make purchases from our global community of home gardeners. Just as we carefully select and nurture our Bare Root fruit trees, unique Berries, and specialty vines, we treat your personal information with the utmost care and respect.

This policy is designed to comply with applicable privacy laws and regulations, including those relevant to our customers in the United States and internationally.

1. Information We Collect

To provide you with a seamless shopping experience for your Apple Rootstock, Asian Pears, or Berry plants, we collect the following types of information:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number, which we use to process your order and send your Combination Fruit Trees or Bare Root Strawberry Plants to your doorstep.
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information. Please note that we do not store full credit card numbers on our servers. Payments are processed through secure, encrypted gateways.
• Transaction Data: Details about your purchases, such as the Cider Apple Trees, Cherries, or Black Currants you buy, order amounts, and dates.
• Technical & Usage Data: IP address, browser type, device information, pages you view on our site (like our Apples or Asian Plums pages), and how you interact with our website.
• Communication Data: If you contact our support team, we collect your email and the content of your message to assist with questions about your Cherry Rootstock or order.

2. How We Use Your Information

Your information helps us cultivate your growing journey. We use it to:

• Process and fulfill your orders for Blueberries, Apricots, or Combo Pear trees, and arrange shipping.
• Communicate with you about your order status, our plant guarantee, and provide customer support.
• Improve our website, product selection (like our Berries or Cider Pears), and your shopping experience.
• Send you relevant gardening tips, updates, and offers (only with your consent, which you can withdraw anytime).
• Prevent fraud and ensure the security of our website and transactions, protecting your data as diligently as we protect the roots of our dormant plants.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. We only share your data in the following circumstances:

• Service Providers: We share data with trusted partners who help us operate our business, such as payment processors (to handle your credit card/PayPal transaction), shipping carriers (to deliver your Blackberry vines or Aronia plants), and IT service providers. These partners are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, such as to comply with a court order or protect the rights and safety of Raintree Nursery and others.
• Business Transfers: In the event of a merger or sale of our business, customer information may be transferred as a business asset.

We do not share your personal information with third parties for their own marketing purposes.

4. Data Storage and Security

Your security is our priority. We implement industry-standard measures to protect your data:

• Secure Storage: We store your personal information on secure servers located in the United States.
• Encryption: We use encryption (SSL/TLS technology) to protect sensitive data, such as payment information, during transmission—just as we carefully pack the roots of our Bare Root plants.
• Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their jobs.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access & Correction: You can request access to the personal data we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations we have (like retaining transaction records).
• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in any email.
• Do Not Track: Our website does not currently respond to “Do Not Track” browser signals.

To exercise these rights, please contact us using the details at the end of this policy.

6. Cookies and Tracking Technologies

Like a garden needs sunlight, our website uses cookies and similar technologies to function optimally and provide you with a better experience.

• What are Cookies? Cookies are small data files placed on your device that help us remember your preferences, keep items in your cart while you browse our Apples or China Blue Vine selections, and understand how you use our site.
• How We Use Them: We use cookies for essential functions (like processing your checkout), analytics (to improve our website), and, with your consent, for advertising purposes.
• Your Control: You can control cookie settings through your browser. Please note that disabling some cookies may affect the functionality of our website, such as the ability to complete a purchase of Combo Cherry trees.

7. International Data Transfers

We ship plants to gardeners worldwide (excluding some Asian and remote regions). If you are ordering Asian Pears from outside the United States, please be aware that your information will be transferred to and processed in the United States, where our servers are located. The data protection laws may differ from those in your country.

8. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Changes to This Privacy Policy

We may update this policy from time to time, just as we cultivate and improve our selection of Berry plants and Fruit Trees. The updated date will be posted at the bottom of this page. We encourage you to review this policy periodically.