FAQ

We specialize in a wide variety of fruit trees, berries, and vines suited for home gardens. Our menu includes everything from classic Apples, Cherries, and Blueberries to unique varieties like Aronia, China Blue Vine, and Cider-specific Apple & Pear trees. We also offer convenient Combination Fruit Trees and Bare Root plants for optimal establishment.

Many of our fruit trees and berries are shipped as Bare Root plants. This means they are dormant, with soil removed from their roots, which makes them lighter to ship and often establishes faster. Upon arrival, their roots will be moist and wrapped. Please open immediately, keep the roots moist, and plant as soon as possible. If delayed, store in a cool, shaded place or temporarily “heel in” the roots in moist soil.

Absolutely! Each order includes a basic planting guide. For more detailed, variety-specific advice, we have extensive online resources available on our website. We believe knowledge is the key to your growing success!

We are proud to ship to most worldwide destinations! However, please note that shipping to some remote areas and parts of Asia may be limited. Our checkout system will automatically notify you if any restrictions apply to your specific location.

We offer two reliable options:

1. Standard Shipping (Recommended): Via DHL or FedEx. Flat rate of $12.95. Your plants typically arrive within 10-15 days after leaving our nursery. This is fast and fully tracked.

2. Free Shipping: Via EMS. FREE on all orders over $50! Delivery typically takes 15-25 days after shipment. A perfect, economical choice for larger orders.

We carefully hand-select and pack each order at the optimal time. Processing takes 1-2 business days. During peak seasons, we work diligently to maintain this timeline to ensure your plants are shipped at the right time for planting in your region.

Every plant is a living promise, and we pack it accordingly. Roots are carefully protected with moisture-retaining material. Potted plants are secured to prevent soil spillage. Our goal is for your plants to arrive in perfect, thriving condition.

For your convenience and security, we accept all major payment methods: Visa, MasterCard, JCB, and PayPal.

Yes, absolutely. We use secure transaction processing systems. Protecting your information is as important to us as protecting the quality of our plants.

We stand behind every plant. If you have any concerns about the condition of your plants upon arrival, please contact our dedicated customer support team at [email protected] within 15 days of receiving your order. We are here to ensure your complete satisfaction.

Please note: This guarantee covers the healthy arrival of your plants. For long-term success, please refer to our planting guides and feel free to ask us for growing advice!

We love hearing from fellow growers! You can reach our support team via email at [email protected]. We’re based in Kennewick, Washington, and are honored to be your partner in cultivation.